Store Policy
Terms & Conditions
Welcome to Tales of Handmade. By using our website and placing an order, you agree to the terms below.
Handmade Products
Every Tales of Handmade piece is handmade individually. Because of this, slight variations in colour, texture, shape, size, and finish may occur.
These small differences are part of the handmade nature of our products and are not considered defects.
We make every effort to photograph and describe our products accurately. Colours may appear slightly different depending on your screen or device.
Product Availability
Our products are made in small batches, and availability may be limited.
If an item becomes unavailable after an order has been placed due to an unexpected inventory issue, we will contact you and provide an appropriate resolution.
Pricing
All prices displayed on the website are in the currency shown on the website at the time of purchase.
Prices may be changed at any time without prior notice. A price change will not affect an order that has already been confirmed.
Orders & Payment
An order is considered confirmed once payment has been successfully received and an order confirmation has been sent.
We accept the payment methods displayed at checkout.
Please make sure all information provided during checkout is accurate, particularly your name, delivery address, postal/ZIP code, email address, and phone number.
Processing & Shipping
Orders are generally processed within 24–48 hours, unless otherwise stated on the product page.
Delivery times are estimates and may vary depending on the destination, shipping provider, customs processing, weather, holidays, and other circumstances outside our control.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and transit processes.
Delivery Information
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered because of an incorrect or incomplete address, refusal to accept the package, or failure to provide information requested by the carrier or customs authorities, additional shipping costs may apply.
International Orders
International orders are shipped from India.
Depending on the destination country, your order may be subject to customs duties, import taxes, or other charges. These charges are not included in the product price unless specifically stated and are the responsibility of the customer.
Customs authorities may also delay an order beyond the estimated delivery time.
Intellectual Property
All photographs, artwork, product designs, illustrations, written content, logos, graphics, and other original content on this website belong to Tales of Handmade unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our content or designs for commercial purposes without written permission.
Product Care
Our handmade products should be handled with reasonable care. Please follow any care instructions provided with your order.
Tales of Handmade is not responsible for damage caused by improper handling, accidents, misuse, or normal wear and tear.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
Contact
If you have questions about these terms or your order, please contact:
Tales of Handmade
Email: talesofhandmade@gmail.com
